What Provisioning Clients Can Expect
Rachel will contact you or your agency, schedule an intake session (by phone, email or in-person), and together you’ll complete an interview/checklist.
Rachel will set up a client profile internally, which includes contact info (address, mobile number, emergency contact, etc.), food and beverage preferences, allergies and dietary specs, and billing information—all of which you’ll approve and sign-off on.
For food provisioning for homes, vacation rentals, yachts/sailboat charters, Rachel will collect details, including arrival/departure dates and times, venue (house / boat address), confirm access (key / security code, etc.) and an on-site contact, if applicable.
Rachel will then deliver and stock your food & beverages, confirm delivery (by phone, email or text), and email a receipt. Within one week, she will email you a client satisfaction survey.